Fulton County GA
  • Atlanta, GA, USA
  • $62,544
  • Salary
  • Full Time

The employee benefits package is comprehensive and extensive. It includes the following : Health programs that include HMO and PPO medical options, Dental, Vision benefits, Long Term Disability and Employee Assistance Programs Life Insurance with the ability to purchase supplemental amounts and dependent coverage 401A retirement plan and choice of Deferred Compensation plans. Time off: 13 holidays per year Vacation leave, sick leave, bereavement leave, emergency leave, military leave, court leave, family medical leave (FMLA) and parental leave. Purchase of MARTA cards Various payroll deductions, such as credit unions, savings bonds etc.

The Fulton County District Attorney's Office is creating its first Social Media Surveillance Data Unit.  This position will be a part of the unit.  The selected candidate will be responsible for monitoring social media posts based on keywords selected by the District Attorney's Office to receive alerts on real-time criminal activities in Fulton County.  The selected person for this position will be familiar with audiovisual equipment such as CRESTRON, AMX, and video source sharing.  Additional duties will include but not limited to the following:

  • Track social media data involving perpetrator of criminal conduct
  • Through the use of a computer, internet, and a variety of websites, this position will place data in a database for use by a Fulton County Assistant District Attorney
  • The candidate for this position should be an expert on social media data searches

Minimum Qualifications:

Education and Experience:
Bachler's Degree in Information Systems, Computer Science or related field and three or more years of experience in computer or data center operations; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.


Knowledge, Skills, and Abilities:
Requires knowledge of principles and practices of public, business or judicial/court administration. All laws, rules, and regulations governing public and court administrative operations. Court practices and procedures. Legal terminology related to court operations. Techniques used to conduct legal research.
Requires skill in Data Utilization: Requires the ability to coordinate, manage, and/or correlate data. Includes exercising judgment in determining time, place and/or sequence of operations, referencing data analysis to determine the necessity for a revision of organizational components, and in the formulation of operational strategy.

Human Interaction: Requires the ability to act as a first-line supervisor, including instructing, assigning and reviewing work, maintaining standards, coordinating activities, and evaluating employee job performance.

Technology: Uses spreadsheet, database, word processing, presentation, and other software to research legal issues, organize and analyze information, prepare reports, and create and deliver effective presentations.

Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, advisory and/or design data and information.

Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; ability to calculate decimals and percentages; may include the ability to perform mathematical operations with fractions; may include ability to compute discount, interest, and ratios; may include ability to calculate surface areas, volumes, weights, and measures.

Functional Reasoning: Requires the ability to apply principles of influence systems, such as motivation, incentive, and leadership, and to exercise independent judgment to apply facts and principles for developing approaches and techniques to resolve problems.

Situational Reasoning: Requires the ability to exercise judgment, decisiveness, and creativity in situations involving the evaluation of information against sensory, judgmental, or subjective criteria, as opposed to that which is clearly measurable or verifiable.
Must be able to demonstrate proficiency in the performance of the essential functions and learn, comprehend, and apply all county or departmental policies, practices, and procedures necessary to function effectively in the position.


Licensing Requirements:
Must possess and maintain a valid Georgia driver's license.

Physical Requirements:
Physical Ability: Tasks require the ability to exert very moderate physical effort in light work, typically involving some combination of stooping, kneeling, crouching and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-20 pounds).
Sensory Requirements: Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, and visual cues or signals. Some tasks require the ability to communicate orally.
Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.


Manages the activities and staff at the County's Network Operations Center (NOC).


This job description indicates, in general, the nature and level of work, knowledge, skills, abilities, and other essential functions (as covered under the Americans with Disabilities Act) expected of the incumbent. It is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities. Incumbent may be asked to perform other duties as required.

Supervises directs, and evaluates assigned staff: develops and oversees employee work schedules to ensure adequate coverage and control; compiles and reviews timesheets; approves/processes employee concerns and problems and counsels or disciplines as appropriate; assists with or completes employee performance appraisals; directs work; acts as a liaison between employees and management; and trains staff in operations, policies, and procedures.

Organizes prioritizes and assigns work: prioritizes and schedules work activities in order to meet objectives; ensures that subordinates have the proper resources needed to complete the assigned work; monitors status of work in progress and inspects completed work; consults with assigned staff to assist with complex/problem situations and provide technical expertise; provides progress and activity reports to management, and assists with the revision of procedure manuals as appropriate.

Administers and maintains information technology systems, equipment, and network infrastructure: coordinates, supervises, designs and evaluates systems current operations; develops procedures and schedules for handling and disbursement of work; ensures assigned tasks are completed accurately and on schedule; schedules hardware upgrades, maintenance, and all environmental changes; utilizes monitoring tools to manage the health of network infrastructure; identifies and analyzes problems; implements solutions; updates system documentation for operating procedures; assists in capacity planning and makes recommendations; participates in disaster recovery planning and implementation.

Manages IT infrastructure contracts and initiatives as assigned: oversees infrastructures support contracts and initiatives; develops and maintains policies and procedures; develops and monitors related budgets; makes recommendation; provides progress reports and updates; ensures quality assurance process is completed for assigned contracts and initiatives; assists in the development and planning of future contracts and initiatives; manages relocation and/or installation of related equipment; works with vendors.

Plans and administers acquisition/installation of hardware equipment, software, and maintenance agreements: determines operational need for current and future hardware, software and maintenance requirements; develops specifications for Requests for Proposal and Bid; oversees maintenance and inventory of all County data center and remote locations equipment; assists in the planning and implementation of modifications to supporting infrastructure; oversees backup environments; plans, manages and develops processes for upgrades of applications; recommends contract amendments; performs systems analysis and programming tasks in conjunction with users and assigned staff.

Runs a variety of reports from system programs to include back-up and recovery systems, capacity and asset management, etc.: reviews and analyzes results; researches and corrects problems; utilizes report information to develop new processes and management plans as needed.

Develops and makes recommendations regarding departmental budget: monitors expenditures to ensure compliance with approved budget; processes invoices, etc. Maintains an awareness of new applications, technologies, technical methods, trends, and advances in the profession: reviews professional publications, technical manuals, and web sites to increase knowledge of IT operations; conducts and/or attends variety of staff meetings, vendor demonstrations, seminars and training classes to provide and obtain information on systems' activities and developments.

Processes a variety of documentation associated with department/division operations, within designated timeframes and per established procedures: receives and reviews various documentation, including time cards, topology diagrams, invoices, blueprints, and contracts ; reviews, completes, processes, forwards or retains as appropriate; prepares or completes various forms, reports, correspondence, and other documentation, including performance evaluations, invoices, server disclosure forms and user request forms; compiles data for further processing or for use in preparation of department reports; and maintains computerized and/or hardcopy records.

Operates or uses various equipment and supplies in order to complete work assignments: operates and maintains servers, switches and other power or motorized equipment; operates a personal computer to enter, retrieve, review or modify data, utilizing word processing, spreadsheet, database, presentation, Internet, e-mail, or other software; and operates general office or other equipment as necessary to complete essential functions.

Communicates with County officials, supervisor, other employees, third party service contractors, laborers, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.



Factor 1: Decision-Making
Operational: In carrying out the process, there is a choice as to what and how operations will be completed.

Factor 2: Complexity
Formative: Studies information to determine what it means and how it fits together in order to get practical solutions.

Factor 3: Purpose of Contact
Interpret: Purpose is to detect, discover, expose information, problems, violations or failures by interviewing or investigating.

Factor 4: Line/Staff Authority
Senior Authority: Partially accountable for the work product of others, including timeliness, correctness, and soundness.
Fulton County GA
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